Government Responsiveness on ICT tools deployed: Preliminary Findings Nakuru
By Nasubo Ongoma|
We live in a digital age where most services are online, one tweet could change your life (examples). The government is not left behind and is actively using the internet to reach out to its citizens. iHub as part of the ICT4Democracy East Africanetwork, is undertaking a research project to assess government responsiveness on the ICT tools launched. Data collection is currently being carried out in Nairobi, Nakuru, Mombasa and Kisumu with key informants from the government (national and county), civic society and software developers, armed with this quest, we set out to Nakuru county. It is worth mentioning that it is campaign season, with the uncertainty of the return of the incumbent governor, we reached out to the staff of the ministry of ICT in the county, but they did not show. We are still trying to get an interview with them.
New Forums to Use ICT for Social Accountability in Eastern Uganda
By Ashnah Kalemera|
Under the ICT4Democracy in East Africa initiative, the Women of Uganda Network (WOUGNET) has initiated 12 forums in eastern Uganda, which will use various Information and Communication Technologies (ICT) tools, as well as offline methods, for social accountability.
The forums, each comprised of 12 members, were formed in the districts of Tororo and Busia in October 2016, expanding the network of WOUGNET’s Voluntary Social Accountability Committees, or VSACs, who monitor and report on service delivery failures and mobilise citizens to participate in governance processes.
Members of the forums include representatives from Local Councils, as well as members of pre-existing community water, health, agriculture and education management committees. They also include representatives of youth, women, Persons With Disabilities (PWDs) and persons living with HIV/AIDs groups.
Using SMS to Promote the Right to Health in Tanzania
By Ashnah Kalemera |
In pursuit of strategic mechanisms to promote and protect human rights in Tanzania, the Commission for Human Rights and Good Governance (CHRAGG) has this year embraced the use of digital technologies to advance the right to health among vulnerable communities and human rights practitioners in five regions in Tanzania.
In August 2016, CHRAGG embarked on a campaign that leverages its SMS for Human Rights reporting system to improve rights awareness and protection for some hitherto marginalised groups. Under the drive, up to 100 commission staff at the head office in Dar es Salaam and three regional offices (Mwanza, Lindi and Zanzibar) have been trained to improve their understating of the right to health and to enable them to appropriately handle related violation reports received through the digital platform.
The CHRAGG training also benefited 190 individuals including sex workers, the elderly, women, health practitioners and local leaders who were trained on the principles of the right to health and how to monitor and report rights violations. Most of the training beneficiaries (61%) were female.
A Year In Review 2015: ICT4Democracy In East Africa
The intersection of Information and Communication Technology (ICT) and civic engagement continues to gain popularity as more citizens adopt the use of tools to engage with each other, and with civic organisations and the state. While empirical evidence suggests that the rate at which this is happening remains debatable, the ICT4Democracy in East Africa network is using various forms of ICT tools to promote civic participation in Kenya, Tanzania and Uganda and working to overcome challenges such as gender and geographical disparity in use of ICT.
Upskilling partners on the Human Rights Based Approach
By ToroDev Staff Writer | A four day capacity building workshop organised by the Collaboration on International ICT Policy for East and Southern Africa (CIPESA) and the Spider Centre was held in Kampala, Uganda between on 12 -16 October 2015.
ToroDev Executive Director, Jonhstone Baguma and the Communication and Documentation officer Kugonza David attended the workshop in which the Human Rights Based Approach (HRBA) in organisational programming and documentation was the focus of discussion. Read more
My Work As A Leader Is To Improve Service Delivery, Alex Ruhunda
On 6th September 2014, the Member of Parliament of Fort Portal Municipality Hon Alex Ruhunda indicated his role as a leader. “My work as a leader is to deliver better services to my citizens. I did not come into office just to enjoy the opportunities, but to lobby for better services for the people of Fort Portal Municipality. People of Fort Portal need to work hard to see that our vision of having a city is realized”. Hon Alex was discussing on ToroDev’s live radio discussion called ‘Orukurato Program’, a 2hr weekly radio program that discusses issues of accountability every Saturday (08:00 – 10:00) pm.

ToroDev Trains Rural Monitors in Online Advocacy for Improved Service Delivery
ToroDev trained rural monitors from seven advocacy forums in the Rwenzori Region in using online tools to monitor service delivery. The maiden residential 2 days training involving seven leaders of advocacy forums, the coordinator of Rwenzori Journalist Forum and ToroDev staffs was held on 2nd – 3rd September 2012 at ToroDev resource center in Fort Portal Town. The training which is supported by ToroDev in partnership with CIDA was facilitated by Moses Owiny from WOUGNET. The training was intended to improve the skills of on line documentation and using online plat forms like Ushahidi, twitter, face book, u tube, blogging, and Skype.

Participants during the training
During the training, participants were advised on the use of the training. “The online training will help us to improve our skills of reporting not only bad things but also good things. This means that there will be a lot of improvement on our reporting capacity. Many of you had also forgotten your pass words of the Ushahidi Plat form, this training will help you to get new pass words, so that you can be able to post your service delivery issues on the plat form”, said ToroDev’s Johnstone Baguma.
ICT4Democracy in East Africa: Promoting Democracy and Human Rights Through ICTs
Established in 2011, ICT4Democracy in East Africa is a network of organisations working to promote democracy and human rights through Information and Communication Technologies (ICTs) in Kenya, Uganda and Tanzania. Across the three countries, partners are leveraging on mobile short message service (SMS), toll free call centre, FM radio, social media, crowd sourcing platforms and direct community engagement to implement projects that tackle issues such as corruption, service delivery, respect for human rights, freedom of expression and access to information.
The projects are driven by the shared vision of the immense potential that ICTs have in increasing citizens’ participation in decision-making processes and strengthening democratisation.
The partner organisations are: the Collaboration on International ICT Policy for East and Southern Africa (CIPESA), Commission for Human Rights and Good Governance (CHRAGG), iHub Research, Kenya Human Rights Commission (KHRC), Toro Development Network, Transparency International Uganda and Women of Uganda Network (WOUGNET).
The network is supported by the Swedish International Development Cooperation Agency (Sida) and the Swedish Program for ICT in Developing Regions (Spider). CIPESA is the network regional coordinator.
Read more about the network in the profile publication here.
Kabarole Leaders Give Accountability Concerning The Health Sector
On 30th August 2014, leaders of Kabarole District appeared on HITS FM to give accountability concerning the Health Sector. “We have tried to deliver what the local citizens requested us when we were aspiring for our offices. We have built a maternity ward at Rwengaju Health Center III, and also planning to equip it with facilities like beds. We have also built a maternity ward at Nyabuswa Health Center in Mugusu Sub County, and planning to equip it with furniture”, said Hon Rwabuhinga Richard, the LCV Chairperson of Kabarole District, during ToroDev’s live radio discussion called ‘Orukurato Program’, a 2hr weekly radio program that discusses issues of accountability every Saturday (08:00 – 10:00) pm.
A congested maternity ward
Kabarole District Chairperson Gives Accountability
On 23rd August 2014, the LC V Chairperson of Kabarole District Hon. Rwabuhinga Richard appeared on HITS FM to give accountability. “From the month of March 2014, we were visiting different sub counties of Kabarole District, giving accountability and also carrying out down ward planning. In April, we passed a budget that totaled to 28 billion which we divided among the different sectors like health, agriculture, education, management, among others. The chairman was discussing on ToroDev’s live radio discussion called ‘Orukurato Program’, a 2hr weekly radio program that discusses issues of accountability every Saturday (08:00 – 10:00) pm.